Help centre

Orders

Track an order, change an address before dispatch, or cancel from your account. Once a parcel is with the carrier the address is fixed, but a refused delivery comes straight back to us and is refunded in full.

Payments

Payment is authorised at checkout and taken when the order ships. If an item turns out to be unavailable it is never charged.

Warranty claims

Contact us first rather than the brand — we arrange the repair or the replacement directly and keep you out of the middle of it.

Still stuck?

Call 1-800-COMBUY, every day, 7am to 11pm ET.